Speed Boost Request

If you are having trouble with speeds on your NEWLY ACTIVATED SIM CARD, please submit the form below to request a speed boost. This will add a special feature to your line known as a Static IP Address. This will improve speeds and connectivity.

This will involve changing the APN settings on your device. Please see our Speed Boost Instructions for more information.

It can take up to 24 hours for the feature to be added to your line after you submit the form below, please be patient.

If you have already submitted the form, please navigate to the Speed Boost Instructions page and follow the instructions.

Please don’t submit this form more than once.
Double-check to ensure you’ve input the correct information before submitting.

Speed Boost Feature Request
Best phone number to reach you at.
Please enter your NEW SIM CARD Number that you have already activated. This will request a speed boost be added to your line.
Please describe exactly what you are experiencing. Ex: "slow speeds, 0.5mbps download, can't load a page, etc."
Click or drag files to this area to upload. You can upload up to 3 files.
Upload captures of speedtests, loading screens, etc.

If you have already submitted this form, please continue to the Speed Boost Instructions page