We are sending new SIM Cards to ALL of our existing customers.

Thank you for responding to our email and we apologize for the short notice. To better serve our current customers like you, Impact Wireless will be sending refreshed SIM cards to all of our active internet customers in the coming weeks. To be sure you receive your new SIM and get it activated correctly, please follow the instructions below.

Step 1:

Click the button below to update your shipping information so we know where to send your SIM Card

Step 2:

After you’ve received your sim card, click the button below to Activate Your New SIM

Step 3 (optional):

If your NEW SIM CARD has already been activated and you are experiencing slow speeds or connectivity issues, click the button below to request a fix for the issue.

Still Not Connected?

If you have completed ALL prior steps and you still aren’t connected, please submit a trouble ticket.